I need clarification about my invoice

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

To help you understand your invoice correctly, you can check the order confirmation that we sent to your email. It should contain all the necessary details that you need. Additionally, if you added any accessories or upsells to your order, they will show as a separate charge on your bank statement. We have attached a snapshot for your reference.




Please note that using a different currency from the one you used for your purchase may affect the price displayed on your billing statement. We don't want you to be confused by this.


If you have any concerns regarding ordering errors, please refer to this article for more information. Feel free to reach out to us if you have any further questions; we are here to assist you!

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